FAQs

  • The most important step in the process is first scheduling a call with the rsrvd team for an introduction to determine that the homeowner and team are a seamless fit. We will do the due diligence of researching licensing and permits required to operate a vacation home / short-term rental, and go over services offered and custom management fees. Once a mutual understanding is established and the homeowner elects to move forward, an agreement will be executed. We will then request access to manage all services relating (but not limited) to an initial inspection, cleaning, repairs, regular maintenance, and prepare the property listing. The goal is to minimize the time required for set-up and maximize revenue.

  • Every home will undergo a thorough assessment where we will review the status of condition, location, and compare similar properties in the surrounding area. Suggestions on any improvements will be made to help increase returns.

  • During this step, we assist with the overall setup of the property such as installation of smart locks, optimizing thermostat settings, TV setup, scheduling an initial deep clean, and setting up preferred vendors (cleaners, maintenance, pool, lawn care, pest, etc).

  • We believe a huge perk of owning a vacation home is being able to reserve it for personal vacations! Our homeowners are given priority and are welcome to freely enjoy a nice getaway with family and friends. There is no limit on the number of days the owner may occupy the home given they reserve the dates in advance and honor any existing guest reservations.

  • For ease of the homeowner and our team, our services are included at an all-inclusive price. Transparency is key, therefore there are no hidden fees. Price is determined based on a percentage of the gross revenue based on factors such as location, property size, and the number of bedrooms and bathrooms.

  • The first impression when a guest steps foot into a home is how well it has been cleaned, therefore we take special care to place cleaning at the top of the priority list. Our cleaning teams are specially trained to follow an enhanced cleaning checklist and exceed CDC guidelines using approved disinfectants. This elevated approach to cleaning not only ensures guest safety, but also keeps the property well maintained and in tip-top shape.